Shipping & Returns
Shipping Policy
Welcome to Minxy Customs! Our shipping policy is designed to provide you with clear information about our shipping methods, packaging, and costs. We believe in transparent communication to build trust and ensure our customers stay loyal. If you have any questions about our shipping process, feel free to reach out to our team for assistance.
We are committed to delivering your custom products with care and efficiency. Your satisfaction is our top priority.
We also offer Free Shipping on ALL orders above 50$. This is a permeant deal!!
Return & Exchange Policy
At Minxy Customs, we want you to be completely satisfied with your purchase. If you have changed your mind or are dissatisfied with a product, our straightforward return and exchange policy is designed to provide you with a seamless experience. We aim to build trust and reassure our customers that they can shop with confidence. Our team is dedicated to assisting you throughout the return or exchange process. Your feedback is valuable to us as we strive to enhance your shopping experience.
All items are Refundable EXCEPT Customized items.
We offer returns for :
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Wrong size shirts, you will receive the correct size once we receive the return, at no cost to you. In most cases we will send as express shipping.
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Wrong order received, we will send the correct order or the items that are missing. Please provide your order number and name on the order.
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Incorrect spelling on your customized items
Depending on the orders we may ask for the items to be returned at no cost to you.
Refunds will be given if the product is damaged beyond use (Please have pictures with your refund request), No refunds will be given if pictures are not given in the request.